FAQ (Frequently Asked Questions) for Cineaste
WHICH EMAIL ADDRESS SHOULD I USE TO CONTACT CINEASTE?
Please email us at cineaste@cineaste.com with any and all inquiries regarding Cineaste — whether it’s regarding the status of your subscription, an order for back issues or books, an editorial inquiry, a question about sending freelance proposals or submitting completed articles or interviews, a complaint about missing issues, a change-of-address notice, a request to reprint material from our pages, etc. Above all, do not send your query by hitting “reply” to one of our periodic Newsletters! Those go straight to the dead-letter department.
MAY I PHONE YOUR OFFICE WITH AN INQUIRY?
We are not always at the office, so you will likely have to leave a message on our answering machine, at (212) 209-3856, to which we will do our best to respond as soon as possible. Please speak slowly and clearly so we can decipher your name, phone number, and the nature of your inquiry. Your best bet for getting a prompt reply to your question, however, is to send it to us via email at cineaste@cineaste.com
HOW DO I PLACE AN ORDER FOR A SUBSCRIPTION, THE CURRENT ISSUE, BACK ISSUES, OR BOOKS?
You’ll find all the information you need by clicking on “Store” on our Main Menu, and then going to the specific area of interest (e.g., Subscriptions, Back Issues, “Rare Birds” Back Issues, or Books). You’ll be able to place your credit card (American Express, Discover, MasterCard, or Visa) order on the high-security Stripe store on the Cineaste Website. If you do not have a credit card, you may submit your order and payment (check made out on a U.S. bank or a money order) sent via surface mail to us at Cineaste, 733 Third Avenue, 16th Floor, New York, NY 10017. More information on postage charges for foreign orders is detailed below.
CAN I PLACE A SUBSCRIPTION ORDER FOR A DIGITAL EDITION OF CINEASTE?
Cineaste is available for subscription from Cineaste only as a quarterly print magazine. We do publish some “Web Exclusive” material on our Website, which is available to anyone visiting our Website, but if you want the real Cineaste experience, you must subscribe to our quarterly magazine. For details on subscriptions to online/digital editions of Cineaste, visit our Website at Digital Editions, https://www.cineaste.com/digital-editions.
ARE THERE ANY ADDITIONAL POSTAGE CHARGES WHEN I ORDER A SUBSCRIPTION?
All subscriptions, whether domestic or foreign, are sent postpaid, meaning there are no additional postage charges. We charge postage or shipping fees only on orders for multiple back issues or books (see below, or for foreign shipments of a single copy of our current issue. The applicable postage rate for the latter is indicated when you place your order.
WHAT ARE POSTAGE CHARGES WHEN ORDERING A SINGLE BACK ISSUE OR MULTIPLE BACK ISSUES?
All back issue and book orders for U.S. customers are sent postpaid. Single back issues are $8.00 each ($6.00 for Cineaste subscribers), or $5.00 each ($5.00 for Cineaste subscribers) when ordering five or more issues. Prices for limited-edition “Rare Birds” back issues, for which discounts are not available, are specified for each issue. Please note that these quantity discounts are not reflected on our Website Store but be sure to mention the applicable discounts in the “Comments” box when placing your order, and we will issue a refund on your credit card for the relevant discount.
Unfortunately, we have no control over the prohibitively expensive United States Postal Service (USPS) charges for foreign customers. Also, postage rates increase as often as two or more times each year, so if you wish to order multiple back issues or books to be sent to a foreign or overseas address, please email us for details on the applicable postage charge.
WHEN WILL MY COPY OF THE NEW ISSUE ARRIVE?
U.S. subscribers’ copies are sent via non-profit rates (if we mailed subscribers’ copies at first-class rates, a subscription to Cineaste would cost twice as much!). If you receive our newsletter announcement of a new issue, please understand that you should not expect to see a copy in your mailbox the same week. An email newsletter arrives instantaneously, but once we deliver copies to the U.S. Postal Service, we have no control over how efficiently they deliver copies, especially during peak mailing seasons, such as the end-of-the-year holidays. Foreign subscribers’ copies are sent via consolidated shipment by an international mail processing company and, likewise, once copies are delivered to local postal authorities in your country, we have no control over how quickly they deliver those copies. Of course, after six weeks or more, subscribers may email us to report non-receipt of an issue and a replacement copy will be sent.
HOW DO I KNOW IF MY SUBSCRIPTION HAS EXPIRED?
We send renewal notices via first-class surface mail to all subscribers. The first such notice sent to you is when you have only one issue remaining; a second notice is sent when your subscription has expired with our then-current issue; third and subsequent notices are sent when your subscription expired one or more issues ago.
You can also keep track of the status of your subscription by examining the address label on the envelope containing your issues. The number just above your name on the label (e.g., 1, or 2, or perhaps 0) indicates the number of issues remaining on your subscription. If that doesn’t answer your question, feel free to email us at cineaste@cineaste.com, indicating your name and address, and we’ll let you know that current status of your subscription.
HOW CAN I ORDER DIGITAL DOWNLOADS OF MATERIAL PUBLISHED IN PREVIOUS ISSUES OF CINEASTE?
Digital downloads of material from Cineaste are available through JSTOR (Journal Storage), a database containing decades of back issues of Cineaste. Visit their Website at http://www.jstor.org. If you don’t have access to JSTOR through your school or public library, you may purchase downloads for a modest fee through a personal JSTOR account with their JPASS program at http://jpass.jstor.org.
Your academic or public library may also have an account with one of our digital sublicensors—such as ProQuest, EBSCO, JSTOR, or Exact Editions—who offer complete-text online/digital subscriptions to Cineaste. You will find detailed information on our Website at Digital Editions, https://www.cineaste.com/digital-editions.
HOW CAN I FIND OUT WHETHER OR NOT YOU’VE PUBLISHED COVERAGE ON A SPECIFIC FILM OR FILMMAKER?
The Cumulative Index on our Website at https://www.cineaste.com/cumulative-index provides a comprehensive listing of Articles, Interviews, Film Reviews, and Book Reviews published in Cineaste from our Volume I (1967) through the current Volume.
Material published on our Website as “Web Exclusives” can be found at https://www.cineaste.com/web-archives.
MAY I PHOTOCOPY MATERIAL FROM CINEASTE FOR ACADEMIC OR BUSINESS USE?
To legally photocopy material from Cineaste, in particular for academic or business use, contact the Copyright Clearance Center via email at info@copyright.com or visit their Website at www.copyright.com.
MAY I POST MATERIAL FROM CINEASTE ON MY WEBSITE OR BLOG?
Don’t even think about it! Posting material from Cineaste online without authorization is a violation of both the U.S. Copyright Act and the Digital Millennium Copyright Act, and such copyright infringement, whether unwitting or deliberate, deprives this nonprofit magazine and its contributors of significant royalty income from Copyright Clearance Center and other legitimate sublicensors.
AS A POTENTIAL CONTRIBUTOR, WHERE CAN I FIND INFORMATION ABOUT SUBMITTING MATERIAL TO CINEASTE FOR PUBLICATION?
You can download Writer’s Guidelines from our main menu page, including full details on our style and format preferences, author’s fees, copy deadlines, etc. We are always glad to consider freelance submissions, but, given the extraordinarily high volume of inquiries we receive from prospective freelance authors, we are simply unable to respond to each and every inquiry, submission, or proposal, although we will respond to those we find promising.
MAY I SUBMIT A ‘LETTER TO THE EDITOR’ FOR POSSIBLE PUBLICATION?
We welcome letters of comment on material published in Cineaste, although we cannot guarantee publication of every such letter, which we prefer to receive via email rather than surface mail. Try to keep your missives, whether congratulatory, argumentative, or outright condemnatory, to 500 words or fewer.
DOES CINEASTE OFFER EDITORIAL INTERNSHIPS?
On occasion we have accepted Editorial Interns, who should live within the NYC area, and be able to commit to working with us for a minimum of one year. We do not accept summer internships. We cannot offer cash payment to Interns but there are numerous “perks” available to such staff members. Feel free to send letters of interest and résumés to us at cineaste@cineaste.com.
MAY I MAKE A TAX-DEDUCTIBLE DONATION TO CINEASTE?
Now you’re talking! As a registered 501(c)3 nonprofit organization, donations to Cineaste made by U.S. citizens are fully tax-deductible, and elsewhere to the fullest extent of the local law. Donations in the amounts $25.00, $50.00, $75.00, $100.00 and $200.00 (or even more by clicking on “Other Amount”) may be made via credit card by visiting “Donations” in the “Store” section of our Website. Checks in other amounts may be sent to us via surface mail at Cineaste, 733 Third Avenue, 16th Floor, New York, NY 10017. We will send a letter acknowledging your tax-deductible donation.
HOW DO I PLACE AN ADVERTISEMENT IN CINEASTE?
You can find detailed information on advertising in Cineaste by clicking on “Advertise” on the Main Menu of our Website, where you will find contact information for our Advertising Director, our current Advertising Rates/Specs Sheet, and an ad reservation form.
MAY I ARRANGE TO SELL CINEASTE AT MY BOOKSTORE OR NEWSSTAND?
Cineaste is distributed worldwide through a number of national or regional distributors. Email us with details and we will put you in touch with the appropriate distributor for your area