FAQ (Frequently Asked Questions) for Cineaste
WHICH EMAIL ADDRESS SHOULD I USE TO CONTACT CINEASTE?
Please email us at firstname.lastname@example.org with any and all inquiries regarding Cineaste — whether it’s regarding the status of your subscription or an order for back issues or books, an editorial inquiry, a question about sending freelance proposals or submitting completed articles or interviews, a complaint about missing issues, a change- of-address notice, a request to reprint material from our pages, etc. Above all, do not send your query by hitting “reply” to one of our periodic Newsletters! Those go straight to the dead- letter department.
MAY I PHONE YOUR OFFICE WITH AN INQUIRY?
We are not always at the office, so you will likely have to leave a message on our answering machine, to which we will do our best to respond as soon as possible. Please speak slowly and clearly so we can decipher your name, phone number, and the nature of your inquiry. Your best bet for getting a prompt reply to your question, however, is to send it to us via email.
HOW DO I PLACE AN ORDER FOR A SUBSCRIPTION, THE CURRENT ISSUE, BACK ISSUES, OR BOOKS?
You’ll find all the information you need by clicking on Store on our Main Menu, and then going to the specific area of interest (e.g., Subscriptions, Back Issues, “Rare Birds” Back Issues, or Books. You’ll be able to place either credit card (American Express, Discover, MasterCard, or Visa) or PayPal orders on the high-security Stripe store on the Cineaste website. If you do not have a credit card, you may submit your order and payment (check made out on a U.S. bank or a money order) sent via surface mail to us at Cineaste, 708 Third Avenue, Fifth Floor, New York, NY 10017-4201.
CAN I PLACE A SUBSCRIPTION ORDER FOR A DIGITAL EDITION OF CINEASTE?
At the present time, Cineaste is available for subscription only as a quarterly print magazine. We do publish some Web Exclusive material on our website, which is available to anyone visiting our website, but if you want the real Cineaste experience, you should subscribe to our quarterly magazine.
ARE THERE ANY ADDITIONAL POSTAGE CHARGES WHEN I ORDER A SUBSCRIPTION?
All subscriptions, whether domestic or foreign, are sent postpaid, meaning there are no additional postage charges. We charge postage or shipping fees only on orders for back issues, books, or for foreign shipments of a single copy of our current issue for those new or renewal subscribers whose orders reach us after that quarterly issue has already been shipped to current subscribers. Required postage fees are indicated when placing orders. Otherwise, all new subscriptions begin with our next issue to be published. A confirmation notice is sent to those placing orders for new or renewal subscriptions, offering a choice of one of these options.
WHAT ARE POSTAGE CHARGES WHEN ORDERING A SINGLE BACK ISSUE OR MULTIPLE BACK ISSUES?
Regular back issues are $8 each ($5 for Cineaste subscribers), or $5 each ($3 for Cineaste subscribers) when ordering five or more issues. Prices for “Rare Birds” back issues, for which discounts are not available, are specified for each issue. Please note that discounts are not reflected on the Stripe store, but mention the applicable discount in the “Comments” box when ordering, and we will issue a refund on your credit card for the discount.
Postage Charges: U.S. orders are shipped postpaid. Postage to Canada is $4.79 for a single issue and $23.95 for orders of 2 to 5 issues. Postage to Mexico for a single copy is $8.81 and $29.95 for orders of 2 to 5 issues. Postage to overseas addresses is $10.72 for a single copy and $32.95 for orders of 2 to 5 back issues.
HOW CAN I ORDER DIGITAL DOWNLOADS OF MATERIAL PUBLISHED IN PREVIOUS ISSUES OF CINEASTE?
Digital downloads of material from Cineaste are available through JSTOR (Journal Storage), a database containing decades of back issues of Cineaste. If you don’t have access to JSTOR through your school or public library, you may purchase downloads for a modest fee through a personal JSTOR account with their JPASS program.
Your academic or public library may also have an account with ProQuest, another leading subscription-based electronic research database. Ask your librarian or visit ProQuest for more information. Microfilm/fiche copies of Cineaste are available from NA Publishing, Inc.
HOW CAN I FIND OUT WHETHER OR NOT YOU’VE PUBLISHED COVERAGE ON A SPECIFIC FILM OR FILMMAKER?
The Cumulative Index on our website provides a comprehensive listing of Articles, Interviews, Film Reviews, and Book Reviews published in Cineaste from our Volume I (1967) through the current Volume. We are also in the process of preparing a Cumulative Online Index of our Web Exclusives, which we hope will be available in 2016.
MAY I PHOTOCOPY MATERIAL FROM CINEASTE FOR ACADEMIC OR BUSINESS USE?
MAY I POST MATERIAL FROM CINEASTE ON MY WEBSITE OR BLOG?
Don’t even think about it! Posting material from Cineaste online without authorization is a violation of both the U.S. Copyright Act and the Digital Millennium Copyright Act.
AS A POTENTIAL CONTRIBUTOR, WHERE CAN I FIND INFORMATION ABOUT SUBMITTING MATERIAL TO CINEASTE FOR PUBLICATION?
You can download Writer’s Guidelines from our main menu page, including full details on our style and format preferences, author’s fees, copy deadlines, etc.
MAY I SUBMIT A ‘LETTER TO THE EDITOR’ FOR POSSIBLE PUBLICATION?
We welcome letters of comment on material published in Cineaste, although we cannot guarantee publication of every such letter, which we prefer to receive via email rather than surface mail. Try to keep your missives, whether congratulatory, argumentative, or outright condemnatory, to 500 words or less.
DOES CINEASTE OFFER EDITORIAL INTERNSHIPS?
We usually have at least one or two Editorial Interns on staff, but we do not offer limited summer internships. We usually require that Editorial Intern candidates, who must live within the NYC area, commit to working with us for a minimum of one year. We cannot offer cash payment to Interns but there are numerous “perks” available to such staff members. Feel free to send letters of interest and résumés to us at email@example.com.
MAY I MAKE A TAX-DEDUCTIBLE DONATION TO CINEASTE?
Now you’re talking! As a registered 501(c)3 nonprofit organization, donations to Cineaste made by U.S. citizens are fully tax-deductible. Donations in the amounts $25.00, $50.00, $75.00, $100.00 and $200.00 may be made via credit card by visiting “Donations” in the “Store” section of our website. Checks in other amounts may be sent to us via surface mail at Cineaste, 708 Third Avenue, Fifth Floor, New York, NY 10017-4201. We will send a letter acknowledging your tax-deductible donation. If you’re not a U.S. citizen but still wish to make a donation, please note that we do not discriminate when it comes to this sort of thing.
HOW DO I PLACE AN ADVERTISEMENT IN CINEASTE?
You can find detailed information on advertising in Cineaste by clicking on Advertise on the Main Menu of our website, where you will find contact information for our Advertising Director, our current Advertising Rates/Specs Sheet, and an ad reservation form.
MAY I ARRANGE TO SELL CINEASTE AT MY BOOKSTORE OR NEWSSTAND?
Cineaste is distributed worldwide through a number of national or regional distributors. Email us with details and we will put you in touch with the appropriate distributor for your area.